KPIs
KPIs, or key performance indicators, are measurable values a business uses to evaluate progress against goals, such as revenue, customer satisfaction or employee productivity. It is a management and business term rather than a legal one, although KPIs become legally significant when written into contracts or compensation plans.
How BC law treats it
Under the Personal Information Protection Act, SBC 2003 c 63, employee personal information reasonably required to establish, manage or end the employment relationship may generally be collected, used and disclosed without consent, provided the employee is notified of the purposes first (ss. 13, 16 and 19).
What it means for your business
BC businesses can use KPIs to manage performance, but should define them clearly where pay or contract rights depend on them.
Risks and common mistakes
Collecting employee performance data without notifying employees can breach PIPA.
Browse the full Fulcrum Law Dictionary for related terms.
General information about British Columbia and Canadian law, current to October 2026. It is not legal advice.
