KPI monitoring
KPI monitoring is the ongoing tracking and review of key performance indicators to see whether a business, team or project is meeting its goals and to adjust strategy. It is a management and business term rather than a legal one. Legal issues arise when monitoring involves employee personal information or contractual targets.
How BC law treats it
Under the Personal Information Protection Act, SBC 2003 c 63, employee personal information reasonably required to establish, manage or end the employment relationship may generally be collected, used and disclosed without consent, provided the employee is notified of the purposes first (ss. 13, 16 and 19).
What it means for your business
BC employers can monitor employee performance if they give notice and limit collection to what is reasonable.
Risks and common mistakes
Covert or excessive monitoring of employees, such as tracking personal devices, can go beyond what PIPA permits.
Browse the full Fulcrum Law Dictionary for related terms.
General information about British Columbia and Canadian law, current to October 2026. It is not legal advice.
