KPI dashboard

A KPI dashboard is a visual display, usually software based, of a business's key performance indicators so managers can monitor results at a glance. It is a management and business tool rather than a legal concept. Legal issues arise mainly from the personal information it displays.

How BC law treats it

A BC private sector business, including a private healthcare business, is governed by the Personal Information Protection Act, SBC 2003 c 63 when it handles personal information; US laws such as HIPAA do not apply. Public bodies are governed by the Freedom of Information and Protection of Privacy Act, RSBC 1996 c 165.

What it means for your business

Dashboards that show individual customer or employee data should be limited to staff who need access.

Risks and common mistakes

Giving broad access to dashboards containing personal information can breach the reasonable security obligation in PIPA.

Browse the full Fulcrum Law Dictionary for related terms.

General information about British Columbia and Canadian law, current to October 2026. It is not legal advice.